Frequently Asked Questions About Charter Buses
Q. How far in advance should I book my charter bus rental?
A. Normally 3 to 6 months in advance is recommended. However some dates in April, May, June and many weekend dates will book full 6-9 months in advance, while other times in January and February can be booked up to a week before your trip.
Q. Does Cardinal Charter Buses have regular scheduled runs from city to city?
A. No, Cardinal is exclusively a charter operation for groups who charter the complete coach to go to the destination of their choice.
Q. Will Cardinal Motorcoaches arrange for tickets at attractions and arrange tours?
A. We leave that up to the group. If you need help with that, we will be glad to help direct you or recommend a travel agency to assist with your plans.
Q. Can Cardinal Charter Bus rental accommodate handicapped passengers?
A. Yes, three of our full size coaches have wheelchair lifts and securements for up to two wheelchairs per bus.
Q. Can we take food or drinks on the charter buses?
A. Yes, food and drinks on the charter bus rental are permitted. We supply trash bags, and request that the coach is kept picked-up for the group's comfort.
Q. Can we bring alcoholic beverages on the charter buses?
A. Yes you can. Canned drinks are O.K. but no kegs or bottles please. Just like food and other drinks, we ask you to keep the charter bus rental clean. We charge a $200.00 refundable deposit when alcoholic drinks are on board to cover any extra cleaning that may be required.
Q. Can we smoke on the motorcoach?
A. No, Cardinal has a no smoking policy while on the coach. If your group wishes to smoke, we will be glad to make rest stops as needed.
Q. Where can the motorcoach come to pick us up?
A. That's the beauty of chartering a motor coach, we come to you. We can pick you up where ever you want and take you directly to your destination.
Q.If your charter buses are based in Middlebury, IN, Mishawaka, IN and Holland, MI do you charge to get the coach to the pick-up point?
A. It depends where you start your trip. Cardinal bus company has free pick-ups from the following cities in Indiana: Middlebury, Goshen, Elkhart, Mishawaka, South Bend, Fort Wayne and Michigan City. In Michigan we have free pick-ups in: Holland, Grand Rapids, Muskegon, Benton Harbor, Saint Joseph, and Kalamazoo. In other areas we charge a fee from the nearest free city to your pick-up point.
Q. Do your Charter Buses travel to Canada or Mexico?
A. We do travel to Canada frequently, however we do not travel to Mexico.
Q. Do your motorcoaches have restrooms?
A. Yes, all of our motor coaches except the 24 passenger bus rental are restroom equipped.
Q. What other amenities are on the motorcoach?
A. All of our coaches are equipped with DVDs, AM FM radios, PA systems, reclining seats, individual reading lights, and of course air conditioning. Feel free to bring your favorite videos to watch while traveling.
Q. Where do you store my suitcase and how much luggage can I take on the charter bus?
A. All of our motorcoaches have ample space under the coach to carry your luggage (with the exception of the 24 passenger). The charter buses also have overhead compartments inside the coach for a carry-on bag.
Q. Is the driver gratuity included in the price of the charter bus?
A. If you wish to give the driver a gratuity, it is at the customer's discretion.
Q. Is the price the same year round for the motorcoaches?
A.No, but we do give seasonal discounts - ask one of our representatives for details.
Q. Is the group responsible for the driver's meals and lodging?
A. The drivers normally takes care of their own meals, though if you wish to include the driver in group meals that is appreciated. We typically ask the group to take care of the driver's lodging, as it is beneficial to have the driver at the same hotel as the group and many times the group gets a better rate than at a separate hotel.